Connection Problems | Help & Support

Connection Problems

You are at: Help & Support > Connection Problems

What do I need?

To play at Sky Bingo you need Adobe Flash Player version 9.0 or above. This must be installed to enable the bingo game to show. When you select play bingo if you do not have Adobe Flash Player you will be prompted to download it at no charge.

Cookies must also be enabled on your web-browser to play.

What browsers can I use?

You can use Internet Explorer version 6.0 and above or Firefox 1.5 and above.

Recommendations

We recommend that you use Windows Intel® Pentium® III 700MHz or faster with 256mb RAM (or equivalent)

Contact us

  1. By Email
  2. By Telephone
  3. By Post

Most Sought Help

  1. I have forgotten my User ID and/or PIN, what do I do?
  2. I have received a new credit/debit card, what do I do?
  3. Where can I find a copy of your Rules?
  4. How do I update my personal details?
  5. How do I register a new Sky Bet account?
  6. Will my User ID and PIN work with every Sky Bet service?