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We take all our customers' enjoyment of their poker games very seriously and therefore we have implemented a variety of security measures to ensure that our players enjoy a safe environment in which to play poker.
To detect collusion, Sky Poker uses sophisticated software to analyse hands, game play history and suspicious activities. Our system monitors card history, betting patterns, player history and their gameplay, including all bets, for all players, up to and including the last round of betting on the river card. We also look at various other sources of information as part of our anti-collusion checks.
Where we find clear evidence of collusion we will reimburse the funds back to the player(s) who were colluded against.
Where we find evidence that a player has attempted or committed collusion, they will be immediately suspended and permanently banned from Sky Poker. In all cases Sky Poker's decision will be final and no correspondence will be entered into.
If you suspect that other players may be acting in collusion please email help@skypoker.com.
In all cases we will treat each one seriously and investigate thoroughly.