Supporting research into gambling | Help & Support

Supporting research into gambling

You are at: Help & Support > Supporting research into gambling

We are committed to understanding the impacts of gambling on individuals and on society.  Research can help us to do all we can to ensure that customers gamble responsibly and keep it fun.

Responsibility in Gambling Trust

We pay an annual voluntary contribution to the Responsibility in Gambling Trust (RIGT) www.rigt.org.uk, a charitable body whose objectives are:

To provide counselling and advice, RIGT supports two charities in the UK, GamCare and Gordon House.

Other research

We are also part of Oxford University research and have invited our customers to complete a survey in online gambling.  Online gambling has increased substantially in the last few years but little is known about the effects of the internet on people's gambling behaviour and how this varies between people who use gambling websites a little and those who use these websites alot.  The research is looking at this gap and we await the conclusions.

Feedback

We appreciate any customer feedback in the area of responsible gambling so that we can respond to any concerns you may have and take on board any suggestions.  We are always looking for ways to develop our self help tools so that customers can manage their betting in their own way.  Send any comments or questions to help@skybet.com.

Contact us

  1. By Email
  2. By Telephone
  3. By Post

Most Sought Help

  1. I have forgotten my User ID and/or PIN, what do I do?
  2. I have received a new credit/debit card, what do I do?
  3. Where can I find a copy of your Rules?
  4. How do I update my personal details?
  5. How do I register a new Sky Bet account?
  6. Will my User ID and PIN work with every Sky Bet service?